About

Michael Mayden

I spend my days deep in infrastructure — keeping systems running, networks secure, and customers happy. I have spent years on the front lines of IT and systems engineering.

When I am not troubleshooting production issues, I am building AI-powered tools to make that work faster. This site is where those tools will live.

Get to know me

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Experience

My career

  1. 2021

    Systems Engineering

    Designing and running the infrastructure itself — servers, networks, identity and backup — and automating the operational work that used to be done by hand.

  2. 2019

    Sr IT Field Engineer

    Promoted to senior role. Leading infrastructure projects, mentoring junior staff, and building internal automation tools.

  3. 2017

    Systems Administrator & Freelance

    Running day-to-day systems administration in-house while taking on outside clients — the first work billed directly rather than through an employer.

  4. 2015

    Helpdesk Technician

    Started in hands-on helpdesk and field support. Built foundational skills in hardware, Windows, networking and user support.